Customer Privacy Principles
At Ziot Travel:
- WE COLLECT ONLY CUSTOMER INFORMATION THAT IS NEEDED, AND WE TELL CUSTOMERS HOW WE USE IT
We limit the collection of information about our customers to what we need to know to administer their accounts, to provide customer services, to offer new products and services, and to satisfy any legal and regulatory requirements. We also tell our customers about the general uses of information we collect about them, and we will provide additional explanation if customers request it. - WE GIVE CUSTOMERS CHOICES ABOUT HOW THEIR INFORMATION WILL BE USED
Our businesses give customers “opt out” choices about how information about the customer’s relationship with that business unit may be used to generate marketing offers. These marketing choices include product and service offers from Ziot Travel businesses and those made by our business partners. Of course, each of our businesses will continue to send its customers information relating to products or services they receive from that business. - WE ENSURE INFORMATION QUALITY
We use advanced technology, documented procedures and internal monitoring practices to help ensure that customer information is processed promptly, accurately and completely. We will respond in a timely manner to customers’ requests to correct inaccurate account or transaction information. - WE LIMIT THE DISCLOSURE OF CUSTOMER INFORMATION
We do not disclose customer information unless we have previously informed or been authorized by the customer, or we do so in connection with our efforts to reduce fraud or criminal activity and to comply with regulatory requirements and guidelines. When a court order or subpoena requires us to release information, we typically notify the customer to give the customer an opportunity to exercise his or her legal rights. Further, we will not disclose or use health information for marketing purposes or use it as a basis to make credit decisions. - WE HOLD OURSELVES RESPONSIBLE FOR OUR PRIVACY PRINCIPLES
Each Ziot Travel employee is responsible for maintaining consumer confidence in the company. We provide training and communications programs designed to educate employees about the meaning and requirements of these Customer Privacy Principles. Employees who violate these Principles are subject to disciplinary action, up to and including dismissal. Employees are expected to report violations, and may do so confidentially, to their manager, or to their business unit’s compliance officer. - WE EXTEND THESE PRIVACY PRINCIPLES TO OUR BUSINESS RELATIONSHIPS
We require companies we select as our business partners to agree to keep our customer information confidential and secure, to protect the information against unauthorized access, use, or redisclosure by the recipient company, and limit its use to the purposes for which it was provided to them.
We also encourage our business partners to respect their customers’ information by adopting strong and effective privacy policies and practices.
In addition, we participate actively in industry associations to advocate development of comprehensive privacy policies and implementation strategies.
These Customer Privacy Principles guide our conduct in the collection, use, release, and security of customer information. They outline the responsibilities we assume as employees and our expectations of business partners.
These Principles define our commitment to protect the privacy of our customers. In those jurisdictions that call for additional information practices, our policies and practices will meet the requirements of applicable law.
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